How Are We Doing?

The only way J. Pauley Toyota can continue to get better is by getting feedback from the customers we work with. If you have purchased or leased a vehicle from us or have had some service completed, please let us know how we did. Can we do better? Yes, we can. However, that only happens when you give us constructive criticism. Believe it or not, you are in charge of how J. Pauley Toyota operates.

160 Testimonials
4.9 out of 5 stars
5 star
150
4 star
10
3 star
0
2 star
0
1 star
0
Friendly service great customer services will keep going back for oil changes and repairs even called us about a recall and fixed it for us
Smiller
2020-06-06
Conscientious courteous service. Oil change and tire rotation as well as multi point car care inspection performed expertly. My car was expeditiously serviced and I was given a complete status of all car maintenance points.
Richard G
2020-11-20
Customer service is outstanding and courteous very clear and helpful towards making a good deal. I have been doing business with J Pauley Toyota for over 30 years and they have been working consistently. Thanks
Earnest Slater
2020-11-03
I recieved excellent customer service while purchasing my new car. All the questions I had were answered quickly and well. No pressure whatsoever to get anything I didn't want.
Rebecca
2020-07-03
Thank you Chad Brooks for the fast and friendly service shop and waiting room very nice and clean Your guys gave mine car a good check
Brenda
2020-07-02
Always does a good job. Oil change and tire rotation this time. Previously it was a recall to be fixed. Thank you for attending to our car so promptly.
Darwin
2020-10-01
Great experience. We were treated very well and left feeling like we mattered. They found the EXACT VEHICLE my wife was wanting. We would DEFINITELY RECOMMEND J Pauley.
Caseyjofraley
2020-12-05
Came back here for Adam three times while sizing up a new car because he was so kind, patient, and helpful. Went from decades of GM to Toyota. We got the Prius for it’s unique dashboard, prime because we want to hold onto this car in the future (gas saving), and Toyota for the safety features.
Jill
2019-10-14
Chad was exceptionally helpful. He was polite, knowledgeable and easy to talk with. J Pauly Toyota is lucky to have him as an employee. Thanks
Catpat
2020-11-22
Even though this was a pricy ‘oil change’, knew it was way over due! Not just from the vehicles mileage, but also since it sat in my grandfathers garage for so many years without being driven and collecting all of California’s air pollution gunk. I now feel confident that my trek to Florida, to move or visit, will be worry free as a result of the skills and quality of service by the advisors and technicians! Much thanks!!
Lorae
2019-09-06
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