The only way J. Pauley Toyota can continue to get better is by getting feedback from the customers we work with. If you have purchased or leased a vehicle from us or have had some service completed, please let us know how we did. Can we do better? Yes, we can. However, that only happens when you give us constructive criticism. Believe it or not, you are in charge of how J. Pauley Toyota operates.
4.9 out of 5 stars
Came back here for Adam three times while sizing up a new car because he was so kind, patient, and helpful.
Went from decades of GM to Toyota. We got the Prius for it’s unique dashboard, prime because we want to hold onto this car in the future (gas saving), and Toyota for the safety features.
Even though this was a pricy ‘oil change’, knew it was way over due! Not just from the vehicles mileage, but also since it sat in my grandfathers garage for so many years without being driven and collecting all of California’s air pollution gunk. I now feel confident that my trek to Florida, to move or visit, will be worry free as a result of the skills and quality of service by the advisors and technicians! Much thanks!!
Kelly was great. I showed up slightly early for an appointment we had made and she was punctual/attentive even while finishing up with another customer. She worked with me on what I actually wanted/needed and didn't push anything too hard which made the buying experience much more pleasurable overall. Not to mention J. Pauley's showroom in general is very nice and gives a professional vibe from the moment you walk inside. Overall I highly recommend Kelly Avlos and J. Pauley Toyota.
I contacted J Pauley to check on a truck. Adam Nobles, the internet manager texted me right back with the info I needed. He allowed us to take a new truck for a few hours to check to make sure that there was enough room for our 2 car seats and kids. After driving the truck, we were convinced that we wanted to go with their dealership, but couldn’t purchase immediately. Adam checked in with us and talked to us about options and finally we were able to get the truck! Adam and the staff made everything really easy for us and even picked up the truck from my work in order to install something and then returned it without me having to miss any time. We would definitely purchase from them again!... More
Great service very helpful. We got exactly what we wanted! Lots of cars and trucks in stock. Customer service oriented we are happy! Will go back again.
I have bought 3 Toyota's from j pauley. I am never disappointed. I will shop again an matinance. Lease vehicle and end up buying the Tacoma.
Good job everyone is friendly and very helpful. Never had any problems with J Pauley Toyota I bought my 2013 Tundra from them and I have recomened them to my friends and family
Thanks to two very understanding and attention to detail staff members. Thank you to Stephanie Huff and the wonderful Scott who did a wonderful job. Beautiful detail job out to him. Never knew his name.
David & Linda Evans
They sell good vehicles at a good price. They’re are willing to work with you. Great service. Only thing I’d change is if they have a better lobby for kids. More kid friendly. However, they are good at what they do
Service department always does a great job at a fair price! Can't go wrong coming to them. I would recommend them to my family and friends.